Payment Options :-

At Fashionmozo, we provide convenient and secure payment options to our customers, as part of our Buyer Protection Policy. The best part is all the payment gateways of Fashionmozo are secured by SSL (Secure Socket Layer). Fashionmozo accepts multiple modes of payment such as Credit Cards, Debit Cards, ATM cards, Netbanking and Cash On Delivery (COD); users can choose any payment option as per their comfortability.

What are the various modes of payment available?

We at Fashionmozo accept different modes of payment which are as -

  1. COD
  2. Credit Cards
  3. Debit Cards
  4. ATM cards
  5. Netbanking

Choose any payment method as per your own wish and never let anything affect your online shopping. Fashionmozo does not accept payments through mobile wallets.

Is cash on delivery option available?

Yes, cash on delivery option is also supported by Fashionmozo.

How will I know whether COD is available on my product?

Well, the COD option is available on all of the products listed at Fashionmozo so feel free to enjoy COD.

How can I confirm my COD order?

Once you place a COD order, a confirmation mail is shared by the Fashionmozo team. In case you don't receive any confirmation, you can contact us at info@fashionmozo.com.

My order transaction failed but the amount has been deducted from my bank account. What should I do?

There may be various reasons for failed transactions, it might be due to technical glitch or incorrect payment credentials. If there is no order confirmation and the amount has been deducted from your account then don't place any second order for the same product. Normally, your order will automatically be confirmed by our system within few hours. Besides this, a confirmation message will be sent to the customer through Email and SMS. However, if due to any reason, your order is not confirmed or you get a payment declined message, please contact your bank. You may be required to submit a screenshot of your account statement. You need not panic for anything as your amount will be refunded to you in case of failed order transactions.

How does cash on delivery payment options work?

If you are choosing Cash on Delivery mode of payment, go to the payment page and please select the 'Cash On Delivery' option. COD limit may differ from customer to customer as such things mainly depend on the order rejection percentage. Order Rejection Percentage is actually the number of undelivered orders which are returned from the address provided by the customer after three successful delivery attempts. If there exists any COD limit breach, your order will be canceled and you will have to place a new order using Pre-payment options.

What is the COD limit?

Fashionmozo reserves the right to determine the COD limit for every customer and/or order. The COD of Fashionmozo includes undelivered, unpaid orders and any new orders that are being placed.

What should a customer do if the payment fails?

If your payment fails, you need to retry and also make sure that the information i.e., account details, billing addresses and passwords entered is accurate. If your payment still fails, use the COD payment option. If your payment is debited from your account after a payment failure, it will be credited back within few working days, so customers need not panic about anything.